Return policy

Our Return policy is designed to allow customers who purchased parts that need to be changed due to design changes or conditions encountered in the field that lead to different parts being required. We will accept a return of parts that are in resaleable condition within 14 days of purchase. The details of that policy are:

  • Must be within 14 days of purchase
  • Must have receipt
  • Must be in original packaging and in resaleable condition
  • Returned items must be clean
  • Assemblies cannot be returned (swing joints attached to tees and vales for example)
  • Returned items cannot have been exposed to glue or solvent
  • All cut item sales are final
  • All special order items/non-stocking items are final sale only