Return Policy

Return policy

Returns or Exchanges (effective June 1, 2020)

Returns are subject to a 20% restocking fee. Returns must be in resalable condition, be accompanied by the original receipt, and be within 14 calendar days of original purchase. No returns on glue or primer. No returns on product that has been installed ie. had water run through it. No Cash refunds. Wes-Tech reserves the right to refuse any return.

Warranty Claims

Wes-Tech supports Manufacturer Warranties. In all cases these warranties are for manufacturer defects.  The manufacturer warranties vary in both time frame and claim procedures.  Wes-tech will endeavour to process your warranty quickly.

COVID 19 Return/Warranty Procedures

All returns will be placed in a plastic bag and labeled with the date of return. The items will be held in quarantine before they are returned to stock/warranty processed.

For information about COVID-19 and the national response the Canadian Government Website is a good reference Link