FAQ
Irrigation
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Drip irrigation delivers water directly to the base of plants through a network of tubes, pipes, and emitters, minimizing water waste.
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Backflow preventers are required by almost all municipalities and building codes in Canada. These requirements may vary in type of backflow prevention. You should consult your local bylaws and building codes. The Capital Regional District (CRD) requires that irrigation systems have a Double Check Valve Assembly (DCVA) – a type of testable backflow preventer. Backflow preventers stop any contaminants that may breach your irrigation systems, such as fertilizers, from flowing back into the main water supply from your irrigation system.
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Smart irrigation systems use technology and data from the internet, such as local weather stations and evapotranspiration rates, to optimize water usage based on factors like weather, soil moisture, soil type and plant type to promote efficient watering.
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The valves of an irrigation system get their power from the timer/controller that controls them. There are two main types of controllers: AC (wall plugin) and DC (Battery Operated). Typically, an AC controller would be mounted on a house, in a garage, or on a shed and be plugged into an outlet. Wires are run from the controller to the valves in the yard which gives them power and tells them when to operate. A DC controller goes directly in the valve box with the valves and is powered by batteries, saving you from running wire from the controller location to the valves to power them. To use a DC controller, you need to have DC solenoids on your valves. DC controllers are typically only used in areas where it is difficult to run power to or in temporary systems. AC controllers are considered more permanent, longer lasting, and have more options such as number of zones, Wi-Fi operation with smart watering, intricate programming etc.
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Smart irrigation systems use technology and data from the internet, such as local weather stations and evapotranspiration rates, to optimize water usage based on factors like weather, soil moisture, soil type and plant type to promote efficient watering.
Micro - Drip Irrigation
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While both drip and micro sprays are forms of micro irrigation – localized, low volume forms of irrigation –they do differ. Drip irrigation uses dripline or point-source emitters (drippers) to irrigate directly to the base of the plant while micro sprays spray water on an area. Both drip and micro sprays should be regulated to lower pressures (30 PSI is a good benchmark) and filtered because of their small orifices. Driplines and micro sprays have different precipitation rates (put out different amounts of water) and should therefore be on separate zones.
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Drip irrigation is considered more efficient than sprays for a couple reasons. First, drip systems deliver water directly to the base of the plant, minimizing evaporation and water waste due to wind. Second, drip irrigation provides slow, targeted flow, allowing the soil to absorb water gradually, preventing runoff. A properly designed and installed drip system can achieve over 90% effeciency. In contrast a properly designed and installed traditional sprinkler system can only achieve a maximum efficiency of 70%
Ordering
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We completely get it, we change our minds too! We are able to cancel an order before its shipped. We work to be as efficient as possible in order fulfillment so that window is very small.
Once an order is shipped it is subject to the return policies.
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We want to speak to you too! We operate on the West Coast in Pacific Time Zone and you can call us on any business day from 7:00 - 3:30. Our hours are extended during the irrigation season Mar - Oct where we are open to 5:00 pm. Give a call 250-361-1573 You can text us at this number too!
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We ship anywhere within Canada
Shipping
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Your order will be shipped on the next business day following the day it was placed. The time for delivery will depend on the shipping method chose and the customer's location as it relates to Victoria, BC (our location).
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We carry a wide variety of products the majority of which are easy to pack in a box and send off to customers. Some items rolls of pipe, pond components, others are difficult to ship either because of their size or weight. Unfortunately for some of these items we cannot provide free shipping at any level.
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The most common local delivery only item is straight lenghts of pipe. These lengths vary between 10ft and 20ft long and require specialized vehicles with pipe racks to deliver the product. We received those products in bulk by the truckload and break down large quantities more suitable for the end user.
Returns and Refunds
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Items must be returned within 30 days after receiving your order. Items must be returned in the same condition in which they were received, be unused, and include all the original packaging. Online order returns must also be accompanied by a Return Merchandise Authorization (RMA) form. Check out our return policy for more details. Fill out RMA form.
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Refunds are processed within 7 days from when we receive the item(s).
Drainage
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A two pipe drainage system is setup to separate the collection of Ground Water from Rainwater. The Groundwater is collected by perimeter drains and flows away from the foundation. The Rainwater is collected from the Rain Water Leaders/Downspouts in a separate pipe usually above the perimeter drains but in the same trench. Two pipe drainage systems are required in BC building code. Check the code in your area to see if a two pipe system is required.
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As a general rule, the recommended slope for most plumbing pipes is 1/8 inch vertical drop over every 1 horizontal foot, or 1” per 8 ft linear. Too much slope can cause clogging as water moves to fast and solids left behind.