Contact us! Learn more

Call us! 250-361-1573

Due to Canada Post strike, shipping on all orders will be delayed until January 2nd.

WARRANTY

Wes-Tech supports Manufacturer Warranties. In all cases these warranties are for manufacturer defects. The manufacturer warranties vary in both time frame and claim procedures. Wes-tech will endeavor to process your warranty quickly.

COVID 19 Return/Warranty Procedures

All returns will be placed in a plastic bag and labeled with the date of return. The items will be held in quarantine before they are returned to stock/warranty processed.

Manufacturer Warranties

Irrigation

Toro – varies by product, consult your operators manual. 
Rainbird – check here.
Hydro Rain – varies by product, go here and search your product for specific warranties.
Irritrol - varies by product, check here.
Watts – Backflow Preventers 1 year – check here.
KRain – Gear drive Rotors 5 years - all other products 2 years.
Orbit – 1 year unless stated otherwise on packaging – check here.

Landscape Lighting

Kichler – fixtures and controllers 10-15 years – check here.
Alliance Outdoor Lighting – Brass fixtures, XF Transformers lifetime, integrated fixtures 10 years, ETF transformers – check here.
Illumicare – transformers and fixtures – lifetime –– check here.
WAC – 5 years (electrical components), 2 years paint finishes – check here.
Hydro Rain – 5 years.

Water Features

Aquascape – varies by product – check here.
Atlantic Water Gardens – varies by product, check here  for information about pump warranties.
Pro-Eco – varies by product.

Pumps

A.Y. McDonald – 1 year