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COVID-19 Safety Plan

COVID-19 Safety Plan

Alina Golovinova |

This safety plan is designed to mitigate the risks to our staff and customer related to the transmission of the COVID 19 Virus. This plan is in addition to the Health and Safety procedures described in the health and safety manual.

Our top priority remains the safety of our staff, and customers.

Steps we are taking include:

Offering FREE DELIVERIES for orders over $40 anywhere in Victoria,
Order pickup:
Place orders by: Phone/email/online/text
Order ready for pickup outside on table
Phone 250.361-1573
Via email
Shop online
Limit customers in the store
Frequent Cleaning
Counters and screens daily
After every time customer puts their product on counter
Screens at Point of sale Terminals
Encourage customers to move behind screens
Give directions before moving from counter
Provide direction to parts from behind counter as first step
Cones in Parking lot indicate lineup
Maintaining Social Distance
Avoid handling customer Products
if touch customer product wash hands or use sanitizer
Returns and Warranties placed in plastic bag by customer
bags placed in return bin
Returns quarantine for 72 hrs
wash hands after every return
Return/Warranty Procedures to quarantine product
Pickup table process created to limit customer interaction
Delivery service instituted to reduce contact